Richard is a Chartered Occupational Psychologist, a Registered Ergonomist and a Director of The Keil Centre.
He has nineteen years' experience gained primarily in defence and air traffic control, working as a Human Factors Specialist and specialises in all aspects of human factors, particularly human safety analysis (including human error) and the design and evaluation of equipment to meet user requirements.
Richard's undergraduate studies were completed at Cardiff University, from where he went on to complete a Master's degree at Cranfield University. Prior to joining The Keil Centre, Richard spent six years working for National Air Traffic Services, latterly as the head of human safety in their Human Factors Unit. He has also spent four years working on the design of military sensor systems, primarily for aircraft.
Recent/current work:
- Winner of Practitioner of the Year Award 2006, with colleague Ronny Lardner, for developing a practical set of human factors analysis tools (HFAT) which have been rolled out worldwide via two-day training courses
- Delivery of Human Factors Analysis Tools training to a range of clients within the UK wishing to develop the capability to identify the root causes of human behaviours involved in accidents and incidents.
- Conducting research for the nuclear industry on the human factors requirements for decommissioning nuclear power stations.
- Performing predictive human error and human reliability analyses for a range of organizations to determine the potential impact of human error on safety performance for a range of industrial clients.
- Delivery of Safety Culture Maturity® workshops to a range of global organisations across a number of industrial sectors to help them to develop action plans for the improvement of safety performance.
- Advising the Rail Safety and Standards Board on the measurement of safety culture in the UK rail industry, including the development of a guide to measuring safety culture for all UK rail industry companies.
- Conduct of human factors Hazard and Operability (HAZOP) study to assess the impact of proposed rule changes for a UK Train Operating Company.
- Development of a computerised tool for the investigation of the likely impact of automation on the role of the operator for a UK aviation organisation.
- Delivery of a Human Factors training course to managers and staff of a range of UK organisations.
- Conducting a study of the risks associated with multi-skilling at a UK gas processing plant.
- Examining the human factors associated with safe working practices in electrified areas as part of a larger engineering project conducted on behalf of the Rail Safety and Standards Board.
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- Developing guidance for the design of procedures to improve usability and compliance.
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