Competence is about someone’s ability to consistently meet a recognised performance standard, and training enables a basic level of competence. There are often assumptions made about competence, and how people will perform perfectly every time. This type of assumption leaves organisations exposed to the risk of human failure, so there is a need to challenge such assumptions and develop a system for managing competence effectively.
Congratulations to Loretta Windsor-Mackenzie for winning HR Network Student of the Year Award 2019. Loretta was a student at Edinburgh Napier Business School and undertook a dissertation on well…read more