Competence is about someone’s ability to consistently meet a recognised performance standard, and training enables a basic level of competence. There are often assumptions made about competence, and how people will perform perfectly every time. This type of assumption leaves organisations exposed to the risk of human failure, so there is a need to challenge such assumptions and develop a system for managing competence effectively.
One of the therapy approaches used by some of the clinicians at The Keil Centre is Acceptance and Commitment Therapy (ACT). In an engaging and informative animation, Dr Russ Harris, a leading ACT teac…read more