Staffing arrangements have a profound influence on the behaviour, performance and ultimately, the safety of the people within an organisation. The past few decades have seen substantial changes to organisational structures for reasons of technical advances, commercial constraints, societal and culture changes, and many other factors. It is essential that an organisation understands how many and what type of people it needs, and ensures that workload is well balanced, particularly in relation to safety critical work. The supervisory level in an organisation is critical to safety culture and performance.
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