Phil Joyner

Phil is a Fellow of the Institute of Chemical Engineers. Prior to joining The Keil Centre in 2005 as a Human Factors Advisor, he enjoyed a career spanning 28 years with BP in various operational and HSE management roles. Toward the end of his career with BP he was appointed the first specialist human factors advisor based at their Grangemouth site. This role involved leading the site's Human Factors development, and supporting various aspects of the BP Group's human factors effort. Phil was the invited chairman of an American Institute of Chemical Engineers sub-committee tasked with writing a Human Factors in the Process Industry textbook targeted at engineers, which was published in 2007.

Phil's current and recent projects include:

  • As the first manager to ask The Keil Centre to carry out its Safety Culture Maturity® workshops on his operational asset, Phil became convinced of the effectiveness of SCM®. Since joining The Keil Centre, he has subsequently delivered SCM® projects for a range of global organisations across a number of industrial sectors to help them to develop action plans for the improvement of safety performance.
  • Training client staff in a set of human factors analytical tools (HFAT) and techniques for use in incident investigation, to analyse and influence errors, violations and develop safety culture. Phil trialled HFAT in his role with BP so is able to support clients with practical advice and coaching.
  • Organising 360º feedback for managers and supervisors related to their safety behaviours, and then providing face-to-face coaching and support to individuals to help develop an improvement plan. Done effectively, this in turn will influence the behaviour of others and the organisation's culture.
  • Developing and delivering awareness courses on human factors in health and safety for managers, engineers, supervisors and safety representatives
  • Invited as an independent Operational and HSE expert to visit production sites and observe practices, conditions and behaviours, advising on their strengths and opportunities for improvement.