Fatigue Risk Management

Fatigue is a well-recognised workplace safety concern.  The impact of fatigue can affect:

  • Personal safety through poor coordination or falling asleep while driving;
  • Process safety through poor decision making and increased risk-taking behaviour; and
  • Individual health, including poor immune system, and increased rates of gastrointestinal upsets, stress, anxiety, depression, cardiovascular disorder, cancer and early onset dementia. 

Most companies want to understand their exposure to fatigue-related risk.  In doing so, there is potential to realise roster optimisation, rationalisation of overtime and callouts, highlight individual responsibilities to be fit for work, and identify strategic fatigue mitigation and proofing strategies.  Any approach to do this effectively should be evidence based and data driven. 

The Keil Centre was recently engaged by a major utilities company to measure their operational risk with respect to fatigue.  The company relied heavily on callouts to manage service upsets, and overtime to manage absenteeism.  There was no data on actual work hours, so they decided to collect data using fatigue diaries.  The fatigue diaries measured start and finish times of each work period, sleep duration and quality, and perceptions of fatigue including workload and symptom checklists.  To incentivise participation, and provide objective data on sleep duration and quality, the company provided Fitbits to all participants.  This incentive generated a lot of energy and interest around the program, and added rigour to the evidence-based process. Some description

Some description

Participation in the program helped managers realise simple solutions to better manage the callouts and overtime, and the diaries helped promote self-awareness around the relationship between sleep and fatigue.  The results will help drive a change program for roster change, and management of additional work hours, with good involvement from a well-informed, engaged workforce. 

For more information about fatigue risk management and related programs, please contact Nicole Gray (nicole@keilcentre.com.au)

Some of our clients include:

Latest News

HR Network Student of the Year Award 2019

Congratulations to Loretta Windsor-Mackenzie for winning HR Network Student of the Year Award 2019.  Loretta was a student at Edinburgh Napier Business School and undertook a dissertation on well…

read more

Leadership resilience

The Keil Centre is partnering with Susan Grandfield to host a seminar series on leadership resilience and mindfulness. Hosting our morning seminars at our offices in Edinburgh’s West End, we hop…

read more

Top Gun for Human Factors Investigators

The Keil Centre’s human factors investigation specialists have more than 60 years’ combined experience in investigating incidents. They include experts who have previously worked full tim…

read more