Most of the behaviours that managers need to display in order to manage stress and promote a healthy working environment are based on good management practice (
http://www.hse.gov.uk/stress/mcit.pdf). Behaviours such as communicating effectively, using people’s strengths, being calm and consistent, dealing with problems effectively, engaging team members and developing trust are key components of managing stress effectively.
The Keil Centre Psychologists have considerable experience in developing these competencies in managers and offer developmental training based on research and our considerable experience. We recognise that every organisation will have slightly different needs and we offer the following modules that can be selected to suit your needs. The modules can be delivered as a 1-day course, longer residential training or as an e-learning solution.
- Developing emotional intelligence
Emotional intelligence is recognised as key to being an effective manager. Importantly, emotional intelligence can be developed. Learn the key ways to develop emotional intelligence and influence others.
- Building the trust of your employees
Studies have shown that there needs to be trust in a relationship before communication has an impact on behaviours. Discover the key ways in which trust can be developed.
- Communicating and managing change effectively
Change is seen as one of the big sources of stress in any team. Explore the ways in which the fall-out from change can be minimised.
Workforce engagement is key to productivity and retention of staff. Examine the different elements of engagement and how to measure and influence these elements.
- Recruiting, developing and utilising strengths
In a recent survey by Gallup only 1/3 of people said that they ‘do what they do best’ every day (these people were 6 times more likely to be engaged in their work). Learn how to build engagement by ensuring people are utilising their strengths.
Conflict in the workplace can cause considerable disruption to the performance of the team. Learn about different conflict management strategies and the style that you use to manage conflict. Practice using different strategies in tackling ‘live’ issues and interfaces.
Learn and practice different problem solving models. Use the models to develop ideas for live organisational issues.
- Building High Performance Teams
Learn how to harness the combined talent of the team by recognising the styles, attributes & qualities that team members offer over and above technical knowledge and functional expertise.
Contact Johnny Mitchell for more information.