The Keil Centre

We have probably all observed performance differences between apparently similar teams. Despite being staffed by team members with similar backgrounds and experience, some teams develop a sub-culture which can adversely affect performance, quality, job satisfaction or safety. The reasons why counterproductive team subcultures develop are subtle, complex, and can be difficult to correct. At The Keil Centre, we have delivered a number of projects which involved diagnosing the reasons for team dysfunction, and designing a process to get the team back on track. For example:-

• An engineering development team tasked with overcoming technical challenges to get a complex product to market were having difficulty. Initial diagnosis revealed technical experts and product developers within the same team were not co-operating, and were forming two opposing sub-teams. A team sub-culture survey pin-pointed other team development issues, which were addressed during a team development workshop, and followed up by project leaders. Improvements in team sub-culture were tracked over an 18-month period.