Working with our industry clients, we have developed an award-winning set of Human Factors Analysis Tools (HFAT), to be used by incident investigators. Experienced investigators find that they add value, enabling them to gain a deeper understanding of why people at all levels in the organisation behaved as they did, and how to influence such behaviour in the future.
In 2008 The Energy Institute published an independent review of methods for investigating and analyzing human and organizational factors aspects of incidents and accidents. Twenty-eight methods were reviewed against a set of nine features deemed most useful to the user. Only three methods, including HFAT, met all nine criteria.
HFAT was specifically designed to supplement a company’s existing investigation methods, adding the ability to analyse and address human and organizational factors. Unlike HFAT, the other two methods are complete investigation and analysis methods. Companies with an existing investigation method who require human factors analysis methods would require to discard their existing investigation methods, and retrain their investigators.
For more details, see a paper on HFAT written for the Process Safety and Environmental Protection journal, or a magazine article published in the IOSH Safety and Health Practitioner
HFAT Course Aims
- To provide a basic understanding of how human factors influence health and safety behaviour and performance
- To enable experienced incident investigators to (a) better understand why people involved in incidents behaved as they did, and (b) write more effective behavioural recommendations which will positively influence the behaviour of those immediately involved, and others, in the future.
Course objectives
- Describe key human factors topics, specifically safety culture, applied behaviour analysis, ergonomics and human error
- Identify which human factors topics influence people’s behaviours in incidents
- Extract all the key behaviours, at all levels of the organisation, relevant to each critical factor associated with an incident
- Decide whether behaviours that are evidenced during an investigation were intentional violations or unintentional errors
- Using the ABC model, explain how violations are influenced by antecedents and consequences.
- Describe the basic types and underlying causes of errors
- Construct recommendations which deliver antecedents and consequences to influence the desired behaviour
- Employ a Human Error Analysis model to prevent or mitigate the likelihood of future errors
Person requirements – All delegates
- Minimum of 2 years operational management and/or HSE experience
- Trained in incident investigation methodology to competent level, and practised in its use
- Demonstrable desire to deepen their understanding and application of human factors tools and techniques, and promote their use
- Satisfactory completion and submission of pre-course work (approx 3 hrs) by agreed deadline
- Fluent in written and spoken English
Successful completion of the course will entitle delegates to use the HFAT materials in their company only, and will not entitle them to copy the materials for any purpose other than their personal use in their company, or to permit people who have not completed the HFAT training course to use them.
Learning about these methods involves an intensive 2-day training course. For further details, please contact enquiries@keilcentre.co.uk